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Legal and policies

Every policy that applies to ZenFlip. Buying for a school, public body or nonprofit? The procurement page has quotes, invoicing and the documents reviews ask for.

DocumentWhat it covers
Terms of ServiceThe agreement for using ZenFlip, including the Price Lock Pledge.
Privacy PolicyWhat we collect, why, and your rights.
GDPROur role as controller and processor, sub-processors and data processing agreements.
Cookie PolicyThe cookies we set and how to control them.
Accessibility StatementHow the reader is built to WCAG 2.2 AA, and how to report a problem.
Accessibility Conformance Report (VPAT)ITI VPAT 2.5 International Edition, published with no form.
Fair Usage PolicyMonthly view allowances and what happens at the limit.
Price Lock PledgeYour price does not rise while you keep renewing.
AI PolicyHow ZenFlip’s AI features work and how they handle your content.
Copyright PolicyReporting content that infringes your copyright.